enfinitec

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World class leading expertise and unrivalled service

For integrated service solutions – from customer care services to high-end solutions and fast convenient service delivery – your first choice is enfinitec. Our capabilities span the full spectrum of business needs, from small scale niche products to established enterprises looking for full aftermarket end-to-end capabilities.

Contact Centre

Our customer service counts on 10 international contact centres operating in 22 languages across 28 countries via phone, email, chat and cloud services.

Repair Centre

With 8 repair centres and over 100 partners across EMEA, our repair network offers world class leading repair and refurbishment services.

Logistics excellence

With our spare part logistics hub in Wroclaw, Poland, we are strategically located to provide one of Europe’s fastest aftermarket supply chains and field returns remanufacturing services.

Waste Management

Our customised, tailored service model, quality assurance and control processes allows us to optimize recovery and recycle operations.

Total Service Solution

At enfinitec, we constantly test, measure, and build our services within a learn-design-iterate loop, allowing us to provide international end-to-end services with best-in-class leading efficiency and sustainable performance.

We provide a
multi-service expertise

IT Products

Household Appliances

Floor Care Products

E-Mobility Devices

Smart Home Devices

Hot Beverage Makers

Robotics Products

Home & Garden Tools

Building end to end sustainable services solutions for a smarter tomorrow.

We guarantee best-in-class service, highly-trained professionals and a solution oriented approach at affordable prices.

We operate in the heart of Europe

Logistics hub in Wroclaw, Poland with connections to main airports, ports, highways and railways
Over 2 million units repaired per year
20,000sqm Storage space
50,000sqm Repair and logistics facility
ISO 9001-2015 and 14001 certified